Ensure all cables are properly connected, reboot your modem, and contact support if the issue persists. Also, check the Network Status page here for scheduled maintenance and possible outages.
Most Popular Articles
What type of internet connection does Wakey Internet provide?
Wakey Internet offers cable (coaxial) internet services, which are fast and reliable for...
What is latency, and how does it affect my internet experience?
Latency refers to the delay before data is transferred. Lower latency is important for gaming and...
Can I game online with Wakey Internet?
Absolutely! Wakey Internet provides the speeds and reliability needed for online gaming without lag.
Do I need a modem to use Wakey Internet?
Yes, you will need a cable modem to access Wakey Internet services. We'll provide one at no cost...
Does Wakey offer Static IP or IPv6?
A static IP is a fixed IP address for your connection. Currently, Wakey Internet does not offer...
